How it Works
Enjoy fast, transparent, and hassle-free service, tailored to your needs.
Register or Switch
Sign up with us or switch from your current provider by filling out the simple online form on our website. It’s quick and easy, and we’ll handle the transition for you.
Onboard and Track Your Funds
After registering, you’ll receive an onboarding acknowledgment and gain instant access to our real-time tracking portal, giving you full transparency of your NDIS funds.
Submit Invoice
Simply email your invoices to invoices@optimumpm.com.au, and we’ll take care of the rest.
Approval Process (Optional)
If you’ve chosen this option, we’ll seek your approval before paying any invoice, ensuring you stay in control.
Lodging and Claiming
We’ll handle the entire process of lodging and claiming invoices through the NDIS Myplace portal, so you don’t have to worry about the paperwork.
Fast Payments
Once the claim is lodged successfully, we’ll make the payment right away. The service provider will also receive a Remittance Advice confirming the payment.
Real-Time Payment Confirmation
Keep track of all payments instantly through our mobile app, with real-time updates at your fingertips.
Monthly Statements
Each month, we’ll send you a detailed statement outlining all the payments made and the providers paid, giving you a clear record of your transactions. With Optimum Plan Management, managing your NDIS funds in Australia is simple, transparent, and efficient.
